Overview
Looking for full-time work (8 hours/day)
at $9.09/hour ($1,600.02/month)
Associates degree
Last Active
January 29th, 2025 (yesterday)
Member Since
January 23rd, 2023
Profile Description
Current Job
Senior Executive Management Information System (Reports/Data Analyst)
Handled Accounts:
Retail
E-Commerce
Airlines (Social Media)
BPO Experience - CSR
4 Years in Healthcare account
Handled LOB:
Eligibility, Claims, Benefits and Authorization
1 Year in Travel account
Reservation, Rebooking, Cancellation, and Refund
Top Skills
Office and Administration » Data Analytics
Experience: 2 - 5 years
BPO-Handled daily, weekly and monthly dashboards and business reviews. Monitoring scorecards, KPI, etc. Monitoring CSAT, DSAT, AHT, RPH, PPH, Production, Reliability etc.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
VBA, Excel formulas, Automation etc..
Office and Administration » Data analysis » Data Visualization
Experience: 2 - 5 years
Handling accounts overall performance - BPO Daily, Weekly and Monthly Dashboard E-Commerce Travel accounts Airlines Retails
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- SANTA ROSA, LAGUNA
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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