Current Employment Status:
Hired Full Time on Feb 22, 2023
In my previous role as a Virtual Receptionist, I worked across different industries like Healthcare, Cleaning, Transportation, Garage Door, Beauty Salons, Waste Management, and Remediation Services. My job was to represent clients as if I were part of their team, answering calls politely and following their greeting protocols. I handled inquiries and scheduled appointments smoothly using tools like Calendly, Google Calendar, Workiz, House Call Pro, and Jobber. I also made sure to follow up with leads through calls, texts, and
I also worked as a Real Estate Cold Caller, reaching out to sellers interested in selling their properties. I followed up with those who showed interest before but didn't proceed, as well as those who never showed interest. I noted down important details to qualify leads, such as motivation, price, property details, and preferred dates and times for appointments.
As a Lead Generation Specialist, I focused on finding decision-makers' contact information through lead scraping and skip tracing. This involved using software to gather details from sources like social media and utility records, analyzing the data for potential leads, and organizing it into spreadsheets or CRM systems.
In my role as a Customer Service Representative in a telecommunications company in the USA, I helped customers troubleshoot issues with their phones, including data, text, and call problems. If issues persisted, I liaised with carriers for further assistance and initiated replacements if necessary. I also handled general inquiries.
Additionally, I worked as a telephone banker in a financial company in the United States, assisting customers with various banking tasks like account openings, balance inquiries, deposits, transfers, and closures, as well as addressing general inquiries.
My background also includes working as a Loan Officer with a U.S.-based loan company, managing the entire loan application process and ensuring smooth transactions for clients. I'm well-versed in dealing with USA clients, having worked in the US time zone since 2015.
If my experience fits what you're looking for, feel free to contact me using the details below:
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