My strong work ethic and growth mindset allow me to adapt easily in a fast-faced environment. My background spans customer support, social media management, and graphic design, making me a valuable asset to any team.
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Customer Support & Service Representative
I have hands-on in-person facing customer experience and, non-voice & voice customer service experience in the BPO industry. I am adept at resolving issues efficiently and maintaining a positive, customer-centric approach. My key competencies include:
Non-voice and voice customer support
In-person customer service
Problem-solving and conflict resolution
CRM systems familiarity
Excellent communication skills
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Entry-level Social Media Manager & Planner
Trained under a seasoned social media manager, I have developed a keen eye for effective social media strategies and brand management. I am proficient in:
Social media account handling
Social media brand management
Content marketing and planning
Analytics and performance tracking
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Graphic Designer & Illustrator
As a passionate graphic designer and illustrator, I specialize in creating visually appealing designs that connects the company and the customers. My expertise includes:
Social media design
Graphic design
Illustration
Branding and logo design
Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Other design tools: Canva, Clip Studio Paint, Figma
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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