Virtual Office Assistant and Receptionist| Head Recruiter 

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

September 20th, 2024 (3 days ago)

Member Since

January 17th, 2023

Profile Description

Job Reference:1. Ecommerce Administrative Assistant2. Health & Safety CSR and Admin Specialist3. Virtual Receptionist / Administrative Assistant4. Head Recruiter / Talent Acquisition5. Helpdesk Support6. Outbound Specialist / Cold Caller - Appointment Setter (Accepting rates between $4-$6/hour depending on the task)7. Team Manager / Quality Analyst for Cold Calling Accounts8. Team Leader/ Coach9. Product Trainer10. ISP Tech Support L1/L2 (ISP, Telco, VOIP, and TV cable/satellite)11. Account Specialist (Intuit Accounting Software, Beauty/Grooming Advisor)12. Sales & Marketing (Upgrades and Upselling)I have over a decade of experience working as a Virtual Office Receptionist/Assistant and Technical Support for various companies and clients. My career spans 13 years in the BPO industry and 4 years as a Virtual Assistant (VA). With nearly 23 years of professional experience, I am passionate about customer service and have developed a strong sales background. My expertise includes handling clients from diverse nationalities, with extensive experience working with US, UK, and Australian clients.I am proficient with a wide range of tools, including CRM systems, Freshdesk, AroFlo, Jira, 3cx, UCS, Teramind, Avaya, WFE, AFSS, Intuit QuickBooks, MS Teams, Excel, Word, Microsoft Office, Google Sheets, Drive, and more.Additionally:- Processed orders using Shopify and Zendesk.- Managed emails and calendars through Zendesk.- Worked on Upgrade to see actual info.- Handled product processing and inventory management using SPS, CommerceHub, John Lewis, Fabric, and Duoplane.- Used CallHippo for inbound and outbound calls.- Managed student profiles on LearnWorlds, Atlas, and RQI1 Stop.- Utilized Outlook and Front for email management.