CSR |Data Entry Specialist | Lead Generation

Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

Bachelors degree

Last Active

December 2nd, 2024 (today)

Member Since

January 16th, 2023

Profile Description

I began my career in the BPO industry in 2007 as a customer service representative, a position I held for nearly three years. During my time working as a customer service representative, I developed a range of skills such as the ability to communicate effectively with clients, resolve customer issues efficiently, and maintain a positive and professional attitude even in challenging situations. I also had the opportunity to learn new skills, such as the use of customer relationship management software and techniques for diffusing difficult customer interactions. Overall, my experience in customer service has allowed me to expand my skillset and become more proficient in this field. After working as a customer service representative, I assumed the position of a new-hire trainer. My primary responsibility in this role was to train new employees in customer service, product knowledge, and technical skills. I had the opportunity to train nearly a thousand new hires over the course of my 12 years in this Upgrade to see actual info addition to teaching these skills to others, I also gained valuable experience in team management, interpersonal skills, time management, and other administrative skills through my work as a trainer. This experience has been invaluable in my professional development and has helped me to become a well-rounded and effective leader.