With over seven years at ResultCX, I have developed extensive expertise in various roles within Sprint Telesales and T-Mobile.
As a Sales Associate, I managed inbound and outbound calls, promoting products and exceeding sales targets while ensuring customer satisfaction.
As a Sales Supervisor, I led a team, implemented training programs, and fostered a positive culture, driving performance and collaboration.
In my role as SME Supervisor, I guided a team of subject matter experts in resolving complex issues and enhancing operational efficiency through process adherence and cross-functional collaboration.
Most recently, as Global SME Supervisor, I managed client requests and escalations across multiple sites, analyzing performance data to identify trends and improve overall operations. My focus on streamlining processes led to increased efficiency and customer satisfaction.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.