With over seven years at ResultCX, I have developed extensive expertise in various roles within Sprint Telesales and T-Mobile.
As a Sales Associate, I managed inbound and outbound calls, promoting products and exceeding sales targets while ensuring customer satisfaction.
As a Sales Supervisor, I led a team, implemented training programs, and fostered a positive culture, driving performance and collaboration.
In my role as SME Supervisor, I guided a team of subject matter experts in resolving complex issues and enhancing operational efficiency through process adherence and cross-functional collaboration.
Most recently, as Global SME Supervisor, I managed client requests and escalations across multiple sites, analyzing performance data to identify trends and improve overall operations. My focus on streamlining processes led to increased efficiency and customer satisfaction.
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.