* Excellent communication skills -
to be able to communicate clearly and effectively with their customers. Strong verbal and written communication skills are essential.
* Friendly and helpful attitude - displays a friendly and helpful attitude at all times while responding to customers' questions quickly and being happy to help whenever needed.
* Good problem-solving skills - to be able to handle difficult or complex problems with ease. Also,
asking the customer questions about the issue to understand it
* Time management skills - able to manage time effectively and to multi-task and prioritize tasks efficiently in order to meet all deadlines.
* Working with other members of the customer service team to come up with a viable solution and improve process management.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.