I am a highly experienced Customer Service Representative with a proven track record of four years in the Call Center and Business Process Outsourcing (BPO) industries, specializing in the US Healthcare Account. Throughout my career, I have cultivated a deep understanding of the intricacies of the US healthcare system, enabling me to provide top-notch service in a complex and dynamic environment. I excel in resolving inquiries, handling insurance-related concerns, and guiding customers through the often challenging processes of healthcare access and billing. With a strong commitment to empathy and problem-solving, I am dedicated to ensuring each customer interaction is not only efficient but also leaves a positive impact, contributing to high levels of customer satisfaction and loyalty.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.