John

Customer Service Representative - US Healthcare

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 6th, 2024 (5 days ago)

Member Since

January 12th, 2023

Profile Description

I am a highly experienced Customer Service Representative with a proven track record of four years in the Call Center and Business Process Outsourcing (BPO) industries, specializing in the US Healthcare Account. Throughout my career, I have cultivated a deep understanding of the intricacies of the US healthcare system, enabling me to provide top-notch service in a complex and dynamic environment. I excel in resolving inquiries, handling insurance-related concerns, and guiding customers through the often challenging processes of healthcare access and billing. With a strong commitment to empathy and problem-solving, I am dedicated to ensuring each customer interaction is not only efficient but also leaves a positive impact, contributing to high levels of customer satisfaction and loyalty.

Top Skills

Customer Support

Customer Support » Insurance » Medical Insurance

Experience: 2 - 5 years

Other Skills

Real Estate » Appointment Setting

Experience: Less than 6 months

Customer Support » Email Support

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Experience: Less than 6 months

Design » Adobe » Photoshop

Design » Logo Design

Customer Support » Technical Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Video Editing

Experience: Less than 6 months

Basic Information

Age
27
Gender
Male
Website
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Address
Davao City, Davao Del Sur
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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