Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

High school diploma

Last Active

November 26th, 2024 (4 days ago)

Member Since

January 11th, 2023

Profile Description

Hi! 

I am writing to express my interest in the role of virtual assistant. I am confident that I have the skills and expertise necessary to excel in this role. Your job listing mentions a need for someone who is committed and willing to stay with you for the long term, and that is exactly what I am prepared to do. I make sure to take responsibility, so I can be sure to submit the best work possible. I am resourceful and have good communication skills, which enable me to work with minimal supervision. I have worked as a customer service representative at one of the most prominent BPO companies in the country for a year. Prior to working here, I handled international accounts at AT&T and Comcast. I have expertise working with irate and extremely hostile callers, offering them assistance, and addressing their issues in a timely and kind mUpgrade to see actual infor. Furthermore, I maintain my composure under pressure, so in addition to helping the customer, I also deliver outstanding customer service and a memorable customer experience. To expand my experience, I work as a guest service agent at Online Job for short-term rentals on Airbnb and Upgrade to see actual info based in the USA. I was in charge of assisting guests with their check-in and check-out procedures, as well as responding to messages and phone calls. This includes responding to guest requests, inquiries, and complaints. Providing local recommendations and handling any issues or concerns that arise during the guests' stay, responsible for the housekeeping cleaning task schedule, maintenance services, and processing payments. To expand my knowledge, I recently attended an online academy for virtual assistants to learn and develop more skills.