Melinda

Customer Service Speciliast /Admin -Virtual Assistant 

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Overview

Looking for part-time work (4 hours/day)

at $7.95/hour ($700.00/month)

Bachelors degree

Last Active

December 2nd, 2024 (yesterday)

Member Since

January 11th, 2023

Profile Description

I worked in the BPO industry for almost 5 years in total handling different kinds of accounts from voice account to non-voice. I'm keen to details, solving customer queries and complaints in a timely professional manner; taking calls inbound, SMS, Email, Voicemail and Chats are my key advantages that I can offer to you. All the accounts that I handled are International accounts based in US, UK and latest account from Australia.
I handled Telco (Sprint,T-Mobile & TPG) I also handled Coles Online . I do have knowledge using CRM-SalesForce, Google Meet, Microsolft, Skype, Telegram and Zoom.
account from Australia, where we responded to a high volume of sms, email, voice mail and chats from our valued customers. I can do also multi-task from within and manage time effectively where you need to get in touch with our third party delivery like Door-Dash and Yello to monitor where the deliveries are successfully arrived.

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Other Skills

Real Estate » Appointment Setting

Basic Information

Age
48
Gender
Female
Website
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Address
Mandaluyong City, Mavalor Rosario Batangas
Tests Taken
DISC
Dominance: 28
Influence: 10
Steadiness: 22
Compliance: 40
Government ID
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