Mercy
A+ Customer Service l Experienced Technical Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
September 30th, 2024 (50 days ago)
Member Since
January 9th, 2023
Profile Description
I have more than 3 years of experience working on a variety of projects, including data entry, customer service, and various administrative tasks using Excel spreadsheets, word documents, and other office software.I have worked in the BPO industry for 3 years and have been working as a Call Center since 2020. I also have vast experience mainly, providing excellent customer service which covers the following:
•Answering
•Managing messages and comments on different social media accountsProcessing refunds, or returns on Shopify
•Directly converse with the supplier/s for any shipment concern or follow-up that needs to be done
•With my work experience, I can do different kinds of tasks:Answering and handling
•Handling complaintsManaging social media accountsResearch/ Data entry
•Multitasking
•Fluent in English
•Basic photo editing
•Basic video editing
•Usage of Canva
I can proudly say that I can be an asset to your company as I have employer who have been with me years already. I also have repeat employer who always hire me once they need something to be done without contacting or reaching out to other freelancers on the platform. These are good examples of my successful relationship with my clients as I truly believe that I am able to maintain and continuously provide the service that they want fro
Top Skills
Customer Support » Phone Support
Experience: 2 - 5 years
I am proficient in handling calls and phone support.
Office and Administration » Email Management
Experience: 1 - 2 years
Other Skills
Basic Information
- Age
- 22
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Metro Manila
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 35
- Influence: 28
- Steadiness: 23
- Compliance: 14
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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