VOICE/CHAT/EMAIL SUPPORT
CONSUMER/BUSINESS ACCOUNT
•Responsible for checking and tracking customer's order status, placing an order and requests.
•Build sustainable relationships of trust through open and interactive communication
•Recommends potential products or services to management by collecting customer information and analyzing customer needs.
•Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
•Ensure customer satisfaction and provide professional customer support
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
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