Current Employment Status:
Hired Part Time on Aug 14, 2024
I am an excellent conversationalist, capable of performing administrative tasks, resiliently powering through every task given. I possess significant expertise in quality assurance, cold calling, both inbound and outbound calls, and the call center management.
Previous Experience:
- Customer Care Support - Tier 1
- Calls Quality Control Specialist
- QA Team Leader
- Quality Assurance Supervisor
- Market Research Interviewer
Experienced with various tools:
- Slack , - DrChrono, - Epic for electronic medical records , - Smart moving, - RingCentral, - Webex, - MS Teams, - Outlook, - Zendesk, - BambooHR, - Keap
>> My goal is to deliver top-tier quality in business outcomes and approach all tasks with professionalism.
Experience: 2 - 5 years
Experience: 1 - 2 years
Leveraging my diverse background, I excel in ensuring accuracy, efficiency, and quality in data entry processes. Detail-oriented and adept at implementing quality control measures, I consistently deliver outstanding results across various domains, guaranteeing precision and excellence in every task undertaken.
Experience: 6 months - 1 year
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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