Experienced Customer Service Representative Team Lead

Verified

With Timeproof

Overview

Looking for full-time work (9 hours/day)

at $3.50/hour ($693.00/month)

Bachelors degree

Last Active

November 1st, 2024 (today)

Member Since

January 2nd, 2023

Profile Description

As a team lead, I do send reports and monitor the production real time to ensure we provide and exceed client's expectation with our service level to make them happy with the business. I monitor and evaluate my team's performance to assess with SMART goals on helping them grow and become a better individual both professionally and personally. As a worker, I also welcome greater opportunities to become more experienced and earn more for a better future.

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Address client service inquiries on their shipment status quickly and accurately mainly over the phone. Handle complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.