Gladys
Experienced Customer Service Representative Team Lead
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $3.50/hour ($693.00/month)
Bachelors degree
Last Active
November 23rd, 2024 (4 days ago)
Member Since
January 2nd, 2023
Profile Description
As a team lead, I do send reports and monitor the production real time to ensure we provide and exceed client's expectation with our service level to make them happy with the business. I monitor and evaluate my team's performance to assess with SMART goals on helping them grow and become a better individual both professionally and personally. As a worker, I also welcome greater opportunities to become more experienced and earn more for a better future.
Top Skills
Customer Support » Phone Support
Experience: 5 - 10 years
Address client service inquiries on their shipment status quickly and accurately mainly over the phone. Handle complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 144
- DISC
- Dominance: 38%
- Influence: 20%
- Steadiness: 15%
- Compliance: 27%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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