Overview
Looking for full-time work (9 hours/day)
at $5.00/hour ($990.00/month)
High school diploma
Last Active
November 23rd, 2024 (yesterday)
Member Since
December 27th, 2022
Profile Description
As an experienced customer service representative who has already worked in various leading companies, I have gained all the necessary skills, fundamental and vital, to the corporate world. As I venture into this new endeavor, I will make sure that all the necessary knowledge I gained will be used. I became very interested in the field of virtual assistant, I believe I can offer my talent for speaking and leading people as what I have been doing in the past years. As well as my knowledge in Technical skills and troubleshooting are things I am very proud to share. I am a flexible learner, and with minimal training, I'm very confident that I will acquire the needed knowledge and skills to perform the job well. If I may highlight, I would like to share that throughout my job experience, I have been promoted. and assigned to lead people, which comes naturally to me. I love communicating. and being in a circle where I teach and also learn. I'm a very good team player. and an excellent individual worker, which means being inside a team fuels me more. but I also love the peace of working alone; both are my expertise.
Highlights of my qualifications include:
*Solid knowledge of communication, which includes verbal problem-solving.
*Dealing with clients and customers and making sure that their requests are resolved
*A proven dedication to providing customer service results in customer loyalty and satisfaction.
Please take a
Thank you in advance, and I am very much looking forward to working for your respectable company.
Top Skills
Customer Support
Experience: 1 - 2 years
As a customer service representative, It is our task to answer a large number of incoming phone calls. We need to identify and assess the customer's needs and build a sustainable relationship and trust through open interactive communication that will allow us to resolve their issues and lead to their satisfaction with the service that we render.
Customer Support » Technical Support
Experience: 2 - 5 years
Currently, I am working as a Technical Support Specialist. As an advocate for my current employer, I am responsible for making sure that all of our customer's technical issues are resolved. It is my duty to find a resolution by asking questions that lead us to know what the root cause of the issue is. I am not only focused on the resolution itself; I am also making sure that the customer's experience with the company that I am supporting is satisfactory. In addition, as a frontline employee of my employer, it is my ultimate goal to make sure that they will become loyal and satisfied because of the service that we render.
Customer Support » Sales Support » Account Retention
Experience: 6 months - 1 year
As a retention specialist, It is my duty to gather information about customer complaints that will enable me to develop retention strategies based on the feedback that they will give. It is also important for me to embody good negotiation skills that will help me renew and retain the customer's business, which will greatly impact the company's revenue.
Other Skills
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- City of Santiago, Isabela
- Tests Taken
- IQ
- Score: 127
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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