I've been working as a Chat/Email support specialist for 6 years now. I was also used to handling several customer service and back office accounts in the BPO industry for the past decade.
Apart from Chat/Email support, I also have relevant experiences in Sales, Reservations, Data Entry and Product Research. My previous jobs show my expertise in handling clients and ensuring their satisfaction, as well as my problem-solving, multi-tasking, organizational and analytical skills.
I'm also a fast learner and can work my way through the back end with minimal supervision. I have advanced computer troubleshooting skills, a critical thinker, and a great team player. Lastly, I can say that I'm committed to my work and would like to work with a company or organization that will value my contributions and efforts for a long time.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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