Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
November 23rd, 2024 (4 days ago)
Member Since
December 15th, 2022
Profile Description
-Handled escalations as a supervisor for 2 years and 7 months
-Been in the customer service industry since 2015Been with different LOBs from Telco, outbound sales to US Healthcare
-Medical Virtual assistant who does Admin tasks, Front Desk and Voi
WORK EXPERIENCES
Medical Virtual Assistant |ACES | April 2022
Front Desk
Voi
Appointment setting
Admin tasks
Utilization Management | EXL | January 27, 2020 - May 12, 2021
Prior Authorizations
Taking inbound calls from Facilities and PCPs office
Customer Service Representative | TeleTech-Telstra | Feb 2019 –Nov 2019
TV, Internet, and Phone services
Account inquiries
Account upgrades
Billing Sales
Outbound Sales Consultant | Contact Solutions Research and BPO | April 2018 – Jan 2019
Making outbound calls to confirm if the customers are interested in being part of the complimentary business program offered
IHD/Supervisor
TeleTech | Sept 2016 –April 2018
Team management in the absence of the team leader
Updates and product support
Escalations/managerial calls
Technical Support Representative | TeleTech | September 2015 – September 2016
Inbound calls for TV, Internet, and Phone services
Technical-related concerns
Technician appointment
Equipment upgrades
Sales (Recommendations)
Top Skills
Other Skills
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 137
- DISC
- Dominance: 52%
- Influence: 19%
- Steadiness: 19%
- Compliance: 10%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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Small Shop Dreams to Amazon Realities: Hershe’s Story
Hershe Fe Saloma is a rockstar Online Filipino Specialist Santo Tomas City, Batangas! She's a content maestro -- creating courses, emails, scripts, and more.
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