Rea
Certified Virtual Assistant | Bookkeeper | CSR
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelor of Secondary Education, major in English
Last Active
December 10th, 2024 (4 days ago)
Member Since
December 14th, 2022
Profile Description
A License Professional Teacher, whose been working in the BPO industry for more than 4 years now.
A skilled customer support agent with 3 years of experience in resolving customers' issues with great accuracy and displaying high professional values. Advanced Knowledge in using Zendesk, Google My Business, and online listings. But a great asset lies in my 1-year experience as a Quality Assurance Specialist, where I implement quality standards to make sure that the team is producing the quality service that a customer should receive. Good at doing quality audits, coaching, executing calibrations, writing and establishing a playbook or guide, and leading the team to meet the highest customer satisfaction rate. All in all, I can be in Customer support, QA auditor, and Trainer.
Different Industries/Businesses I supported:
- Real Estate
- Telecommunications
- Digital Marketing
Top Skills
Other Skills
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Makati
- Tests Taken
- DISC
- Dominance: 11%
- Influence: 10%
- Steadiness: 31%
- Compliance: 48%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
READ STORYEMPLOYERS
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