Customer Service

In my role handling customer support across phone, email, and chat, I've developed a versatile skill set. From navigating complex issues over the phone with patience and clarity, to crafting detailed and empathetic responses to email inquiries, to providing real-time assistance and troubleshooting via chat, I've honed my ability to adapt to various communication channels. This experience has taught me the importance of active listening, clear communication, and swift problem resolution, all aimed at ensuring customer satisfaction regardless of the platform.

My most recent job involved providing ecommerce customer service support via phone, chat, and email channels. Over the span of four years in this role, I've developed a deep understanding of customer needs and adeptly resolved various inquiries and issues across multiple platforms.