General Virtual Assistant/Accounts Specialist

I have been specializing in data entry since 2017, with a strong focus on processing and digitalizing data into computer systems for efficient organization and management. My attention to detail, accuracy, and commitment to meeting deadlines have made data entry one of my core strengths. I excel at maintaining data integrity and ensuring seamless access to critical information for business operations.

For the past eight years, email management has been one of my core strengths. I have extensive experience in handling high volumes of inbound emails, ensuring smooth communication across departments and with customers. My expertise includes prioritizing urgent messages, organizing correspondence, and maintaining a streamlined workflow for timely responses. I am proficient in using popular platforms such as Gmail and Outlook, which are essential tools for efficient communication in modern organizations.

As a personal assistant, I specialize in supporting clients by managing their daily business and personal tasks with efficiency and discretion. My responsibilities include a wide range of administrative duties, such as: Answering phone calls and acting as a reliable point of contact. Scheduling meetings to ensure seamless time management. Booking travel arrangements with attention to detail and preferences. Managing errands and chores to keep the client’s day organized and productive. I pride myself on adaptability, organization, and the ability to handle diverse responsibilities to support my client’s success and well-being.

As a stockman for a well-known fast-food company in the Philippines, my primary responsibility was managing inventory to ensure the delivery of high-quality products to every customer. I conducted inventory tasks both manually and digitally, utilizing proprietary inventory software provided by the company. This role required strong attention to detail, organizational skills, and a commitment to maintaining accurate stock levels to support seamless operations and customer satisfaction.

For the past 8 years, I have focused on administrative tasks, though I haven't directly made phone calls to customers or business clients in recent roles. However, I bring extensive experience in appointment setting and call handling, gained from working with BPO companies such as Uber, Amazon, and US-based health insurance providers. My experience includes both inbound and outbound calling, which has honed my communication skills, professionalism, and ability to build rapport with clients.

Microsoft Excel is one of the foundational skills I have developed through my administrative tasks. I regularly utilize Excel to create inventory reports, manage sales and account tracking, and generate daily and monthly reports for client projects. My proficiency includes data organization, formula application, and producing clear, concise reports to support decision-making and operational efficiency.

As a personal and administrative assistant for 5 years, travel planning has been one of my key responsibilities. I have managed comprehensive travel arrangements for clients, including: Booking flights through tools like Google Flights. Reserving hotels and organizing ground transportation. Coordinating meetings and aligning travel schedules with client itineraries. Applying for visas, ensuring compliance with required documentation. My attention to detail and organizational skills ensure smooth, hassle-free travel experiences for my clients.