Executive Virtual Assistant/Customer Support/Shopify Expert

Overview

Looking for full-time work (8 hours/day)

at $7.95/hour ($1,400.01/month)

Associates degree

Last Active

February 13th, 2025 (23 days ago)

Member Since

December 3rd, 2015

Profile Description

As a highly skilled and organized Executive Virtual Assistant, I specialize in providing seamless administrative support to high-level professionals and business leaders. With expertise in managing complex schedules, coordinating travel, handling communications, and performing various office management tasks, I strive to ensure my clients can focus on their core business goals. At the same time, I take care of the operational details.Core Competencies:• Shopify Management
• Manage Amazon Seller Central, Keepa, Tactical Arbitrage, InventoryLab, Seller Snap, Helium 10, RestockPro
• Manage a contact list
• Responding to emails
• Answering support tickets (with the use of Kayako, Zendesk, and Webmail)
• Prepare customer spreadsheets and keep online records
• Organize managers’ calendars
• Provide customer service as the first point of contact
• Experience with word-processing software and spreadsheets (e.g. MS Office)
• Excellent email and instant messaging communication skills• Excellent time management skills
• Solid organizational skills
• Researched information from the web used to create documents and reports for clients.
• Managed several email accounts daily, ensuring excellent customer care for our clients.
• Worked within a strict timeline to complete artwork on time.
• Setting up Autoresponders (Aweber, Mailchimp)
• Bookkeeping and payroll duties
• File Management (organizing files using Dropbox etc)
• Database building (updating email or contact lists on your CRM)
• Transcription (basic transcribing voicemail, video, or audio)
• Creating basic reports (reports on weekly tasks, deliverables, and sales)
• Preparing Slideshows (Powerpoint Presentations)
• Manage and update Social Media Accounts
• SEO & Digital Marketing
• Creating and sending newsletters
• Basic WordPress Skills
• Publish posts on your Blog (provided content)
• Basic skills in Amazon
• Manage InfusionSoft
• Project Management (Basecamp, Trello, Upgrade to see actual info, and Asana)
• Creating image quotes
• Basic video editing (Using Canva)
• Other administrative tasks