Vanessa

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

November 27th, 2024 (today)

Member Since

December 1st, 2022

Profile Description

Worked at a BPO company located in the Philippines as Customer Service Representative for 1 year and 2 months.I handled inbound and outbound calls and managing emails from the customers. My previous job is multi-tasking. We also do sales at the same time.My skills: - Can do inbound and outbound calls- Managing emails- The ability to understand another person’s emotions and perspective. Delivering a good customer experience requires tapping into their headspace to fulfill their needs.- Being able to solve problems is key to customer service.- Having good communication skills- Active in listening- Handy when dealing with customers, especially if they are angry, resentful, or rude.- Adaptable- Maintaining a positive approach to customer service can be difficult if your customers are frustrated with your product or service.- Creative- Open minded

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Office and Administration » Data Entry

Office and Administration » Email Management

Experience: 1 - 2 years

Other Skills

Real Estate » Appointment Setting

Customer Support

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Customer Support » Social Media Moderation

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Basic Information

Age
27
Gender
Female
Website
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Address
Gerona, Tarlac
Tests Taken
IQ
Score:  103
DISC
Dominance: 38%
Influence: 15%
Steadiness: 25%
Compliance: 22%
English
C2(Advanced/Mastery)
Government ID
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