I have 9 years of experience in the BPO industry currently working as a Client Care Representative for an insurance company.
I had experience in working for a multinational telecom account and rose through the ranks to Level 2 Technical Support, Quality Advocate, and finally Subject Matter Expert. I was also in charge of a healthcare account in my new company.
I'm an expert with the following CRM tools: windipedia, MS teams, MS Outlook, citrix, Customer Information Tool, Avaya, Genesys, Salesforce, Athena, AWS, Spector, and Nexus.
“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.