Profile Description
Training and Certification
· MCSA – 70-410: Installing and Configuring Windows ServerUpgrade to see actual info: Administering Windows Server 2012 · Azure Fundamentals – AZ-900· Azure Data Fundamentals – DP-900· Microsoft Certified Professional· Microsoft Certification ID:Upgrade to see actual infoWork ExperiencesIdemia Philippines Inc., Ayala Avenue Makati City ??May 2023 – PresentMicrosoft Infrastructure Engineer • Tier 2-3 windows infrastructure and applications using easyvistaticketing tool and JIRA• Strong administration of Windows Active Directory, File Server, DNS, DHCP services, group policy security groups and computer groups• Knowledgeable in Windows ServerUpgrade to see actual info, RHEL, Linux, Ubuntu and MAC Operating System• Managing and monitoring the system infrastructure and websites of the company across all business units via Centreon and Device42• Managing ERP servers for pre-delivery and delivery maintenance• Provision, maintain and managing our infrastructure in VMWare vCenter and Nutanix across all sites• Manage windows patching maintenance, upgrades, disaster recovery and storage capacity• Collaboration with RPA team for the bots using Automation Anywhere application• Managing our server backups using Commvault• Handling proposed future projects to improve our infrastructure and meets the modernization of the technology. Concepcion Business Services Inc., Muntinlupa City ??November 2021 – April 2023Senior Cloud and Systems Engineer • Tier 3 infrastructure and application support on Engineering, Developers, SAP Basis using SolarWinds Web Help Desk• Strong administration of Windows Active Directory, File Server, DNS, DHCP services, group policy security groups and computer groups• Knowledgeable in Windows ServerUpgrade to see actual info, RHEL, Linux, Ubuntu and MAC Operating System• Managing and monitoring the system infrastructure and websites of the company across all business units via Site24x7 monitoring tooland Desktop Central.• Strong administration in Microsoft Office365 Application and Services, Azure Active Directory, Azure File Server, MFA solutionswith basic Powershell scripting• Provision, maintain and managing our infrastructure in cloud technologies such as AWS, OCI and virtualization technologies like VMWare and Hyper-V• Manage windows patching maintenance, upgrades, disaster recoveryand storage capacity• Auditing our AWS billing reports and forecast cost to optimize our AWS savings while meeting great standards of the company.•Provisioning and administering our website servers hosted in linux/ubuntu OS with NGINX/Apache, PHP, MySQL. • Handling proposed future projects to improve our infrastructure and meets the modernization of the technology.• Managing our domains, subdomains and SSL certificates via 3rdparty provider like dotph, godaddy, enom and comodo. • Collaboration with Network and Security team, SAP Basis team, RPA team, Developers to meet every project assigned to our tower.
Solarwinds, Bonifacio Global City, Taguig City ??February 2018 – June 2021R&D Systems Engineer •Knowledgeable in Windows ServerUpgrade to see actual info, RHEL, Linux, Ubuntu and MAC Operating System• Tier 2/3 infrastructure and application support on Engineering, Developers, WebOps, Technical Support, etc. using Samanage and Jira ticketing• Managing and monitoring the system infrastructure (R&D/DevOps) of the company across all sites via Solarwinds Orion platform• Strong administration in user accounts, group policy security groups and computer groups in Active Directory• Provisioning and managing virtual machines in Hyper-V and SCVMM and VMWare• Managing and administering Active Directory File Server, shared drive folders security and file permissions• Knowledgeable of hybrid cloud infrastructure using Azure: Active Directory, file sync storage, provisioning of virtual machines• Managing VMWare infrastructure• Administering quarterly Windows patching maintenance via System Center Configuration Manager (SCCM)• Configuring windows certificates, DNS, DHCP• Basic administering of Office 365 and Teams• Backup Physical servers and virtual machines via SolarwindsBackup management• Knowledgeable in deploying of LINUX, UNIX, SQL and Oracle Database servers for our Engineering and Application team• Collaboration with the Application team on managing our Solarwinds Private Cloud• Continuously learning new platforms and resolve problems • Collaboration with our Engineering and Application team managing JIRA, Kubernetes, Build servers and Solarwinds products•Basic networking configuration for our servers• Maintaining our infrastructure assets focusing on license, lists of servers across sites, developer’s databases.• Collaboration with Security team to meet the high availability of the servers and vulnerabilities assessment KMC Solutions, Bonifacio Global City, Taguig City February 2016 – February 2018Onsite Technical Support · Tier 2 hardware and application support on end users, troubleshooting and ticketing all issues.· Managing and monitoring the system infrastructure of the company across all sites.· Creating and administering user accounts, security groups and computer groups in Active Directory· Provisioning and managing virtual machines in Hyper-V· Managing and administering File Server, shared drive folders security and file permissions· Managing and implementing group policy objects in Group Policy Management within the domain· Administering Windows Deployment Services and Microsoft Deployment Toolkit· Managing windows update through Windows Server Update and Services· Delegating IT Staff (domain users) granting them only the permission they need inside the domain without adding them to privileged groups.· Backup Physical servers and virtual machines.· Managing Remote Desktop Services to allow users to take control virtual machines in our domain.· Assisting the NOC in monitoring network and servers through Solarwinds.· Managing Biometric enrollment, Attendance Management· Managing ticket support priorities within SLA. IBM Business Solutions, Inc., Nuvali, Sta. Rosa ??July 2015 – December 2015IT Help Desk Analyst · IT Help Desk Support· Ensuring proper computer operations so that end users can accomplish organizational tasks.· Unlocking accounts and password resets in Active Roles Server/Active Directory, Mainframes and other tools used in banking.· Monitoring Web email tickets in HPSM 9· Performing remote desktop connection to end users for troubleshooting EducationCollege Degree· June 2010 – March 2015· Colegio de San Juan de Letran – Manila· Bachelor of Science in Information Technology Major in Systems EngineeringSkills & AbilitiesTECHNICAL· OS: Windows XP, Windows 7, Windows 8, Windows 10,Windows11, Mac· Server OS: Windows Server 2003, Windows Server 2008 and R2, Windows Server 2012 and R2, Windows Server 2016, Windows Server 2019, RHEL, Ubuntu· Backup Software: Solarwinds Backup management, Veeam Backup, Commvault and iBackup· Anti-virus: Symantec Endpoint, Windows Defender· Server Devices: Dell PowerEdge, Nutanix· Cloud Services: Azure and AWS· Vitrualization: Hyper-V, SCVMM, VMWare· Basic networking and Security (LAN/WAN/DHCP/DNS)· Network Monitoring: Solarwinds Orion, Centreon, Device42· Database Management (SQL, Oracle)· Problem solving and issue resolution analysis on infrastructure, software, network· Following vocal or written instructions, procedures and diagrams working on task and projects to solve the problems and assuring to meet the deadline OTHER· Highly critical thinker with effective researching skills proven through IT projects· Exceptional leadership skills and likes challenging roles· Fast Learner, Hardworking, Dedication and eagerness to learn· Flexible team player who prospers in a fast-paced work environment based on balancing a full course load, working odd hours· Interpersonal and relationship building skills proven as a team leader in some projects· Willingness to take instructions and responsibilities
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