Order Management Administrator

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 17th, 2024 (today)

Member Since

November 23rd, 2022

Profile Description

• Email Management
• Adept in Salesforce
• Proficient in SAP Database and Salesforce
• Able to work independently and efficiently to meet deadlines
• Able to promptly answer concerns, assistance or support via email, phone or other electronic communications
• Effective communication skills
• Problem solving orientation
• Time management and deadline orientation
• Customer Focus
• Execute order entry of sales transactions for direct and channel partner customers in support of Avid’ s portfolio of video and audio products, support and services
• Coordinate with credit, sales, finance and supply chain to resolve pricing, shipping, invoicing and material management to provide resolution when required
• Daily invoice of due sales orders.
• Process Credit and Rebill requests sent by customers and/ or sales
• Process Debit for staged payments.
• Process RMA (Return Order) requests sent by customers and or sales.
• Evaluate incoming orders over 50k (USD) for terms and conditions and document requirements; prepare the document packages for compliance review
• Execute invoicing resolution when required and credit/debit activity associated with customer accounts
• Ensure compliance with established order administration procedures to ensure orders are processed according to company policy
• Act as key point of contact with cross-functional departments such as sales, credit, IT, supply chain and contracts management.