Customer Service/ Disputes Officer/Influencer Marketing

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Associates degree

Last Active

September 16th, 2024 (3 days ago)

Member Since

November 25th, 2015

Profile Description

11 years of work experience as a Customer Support Specialist in a BPO Upgrade to see actual infoom phone support, Fulfillment/Shipping, Email, chat, admin tasks, Dispute and chargeback POC, Escalations, Customer retention Team Lead - supervisor - SLA reporting, queue management Data entry, and appointment setting.
Customer Service is NOT a JOB, it's an ATTITUDE.
I believe in providing the most appropriate resolution while ensuring a win-win outcome. I am well versed in managing customer support to provide maximum satisfaction to our customers and achieve positive feedback.

Top Skills

Marketing » Influencer Marketing

Experience: 1 - 2 years

I have been an influencer marketing specialist for 2 years now, doing sourcing, negotiation, collaboration agreements, content follow-ups, and posting assistance. I can communicate well via email, chat, and phone support.