I served as a Customer Service Representative at iPloy OPC. We handle inquiries and concerns related to patient's orders or services for durable medical equipment.
I was the Order Management Lead at 88th Floor Gifts, Inc., where I worked for 16 years.
My responsibilities included leading the Order Entry Team, overseeing daily tasks and conducting regular performance evaluations.
I also handled calls from our colleagues in the United States addressing order-related inquires from distributor and end clients, as well as validating processed orders from team.
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