Esperanza

Bookkeeper | XERO and QUICKBOOKS Certified|Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

September 5th, 2024 (2 days ago)

Member Since

November 15th, 2022

Profile Description

EXPERTISE: XERO, QUICKBOOKS, HubSpot, RingCentral, Customer Service, Executive Assistant

I am a rising Bookkeeper with a Bachelor’s
Degree in Accountancy. I am a certified XERO/ QUICKBOOKS advisor. Other than being a Bookkeeper, I am as well-versed in Customer Service Support, and as an Admin/Executive
Assistant. In short, I can offer a wide range of services that can greatly contribute to your business. You can save time, money, and energy and
focus more on your growing business!

Here’s what I can do:

Daily bookkeeping including but is not limited to the following:
>Record cash receipts/income from your bank deposits
>Record cash disbursements/expenses from your bank transactions
>Record interbank transfers
>Reconcile bank transactions and credit card statements
>Crediting bills, invoices, Purchase Orders

Monthly financial reporting including:
>Balance Sheet
>Profit and Loss Statement

Inbound Customer Service Support including:
>Answering customer queries and concern
>Providing information about products and services
>Handling complaints and resolving issues
>Processing related transactions

Outbound Customer Service Support including:
>Conducting follow-up calls after a purchase
>Marketing activities like sales or promotions

Executive Assistant Support including:
>Managing schedules, calendars, and appointment
>Arrange meetings and travels
>Handle emails/ phone calls on behalf of the executive
>Take minutes of meetings
>Draft memos, and letters
>Coordinating with other departments as necessary

Here’s the software that I have been using:

>XERO

>HubSpot

>RingCentral

>Zoiper

>Slack

>Flock

>Upgrade to see actual info

>Google Suites/ Google Workspace

Top Skills

Accounting » Xero

Experience: Less than 6 months

Accounting » Quickbooks

Experience: Less than 6 months

Office and Administration » Personal Assistant

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Marketing » CRM » HubSpot CRM

Experience: 1 - 2 years

Marketing » Email Marketing

Real Estate » Cold Calling

Experience: 1 - 2 years

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Basic Information

Age
37
Gender
Female
Website
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Address
Manila
Tests Taken
IQ
Score:  119
DISC
Dominance: 27
Influence: 15
Steadiness: 24
Compliance: 34
English
C1(Advanced)
Uploaded ID
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