I have long years of experience in providing customer support to U.S. clients. From various products and services. I worked as a sales customer support for 3 years in T-Mobile, doing chat, inbound, and outbound. Assisting customers in signing up and placing their orders online. and in A&T as a customer support/technical support for 2 years and another year as a virtual assistant doing appointment setting, and I want to pursue more and learn more about different skills. I learned some new skills like
I am a proactive problem solver who approaches challenges with creativity, tech savviness, and a solution-oriented mindset. I believe in continuous learning and stay up-to-date with the latest industry trends and technologies to ensure that my skills are current and relevant. and I thrive in environments where diverse perspectives are encouraged.
My expertise lies in customer relationship management, lead generation, sales and telemarketing, customer service, administration, e-commerce and digital marketing, time management, etc. Always willing to learn and accept all challenges. I consistently meet and exceed project deadlines, analyze complex data to drive informed decision-making, and build and maintain strong client relationships. If you're looking for a companion for all your daily tasks, that's me.
My expertise is:
- Lead Generation: Inbound/Outbound Sales
- Appointment Setting
- Customer Support
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- Digital Marketing
- Store manager ( Ebay,Amazon,Shopify,Etc. )
- Order Fulfillment
- Data Entry
Tools :
- Hubspot
- Salesforce
- Dialer ( Avaya,REI reply, Close )
- Go highlevel
- Zoominfo
- Salesnav
- Seamless
- Microsoft ( Word,Excel,Powerpoint,Outlook )
- Zillow / Redfin
- Zik analytics
- Auto Ds
- Helium 10
- Slack
- Canva
- Google ( Teams,Sheets
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
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- Lukas Rohler
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