I have long years of experience in providing customer support to U.S. clients. From various products and services. I worked as a sales customer support for 3 years in T-mobile doing chat, inbound, and outbound. Assisting customer in signing up and placing their order online. and in A&t as a customer support/technical support for 2 years and another year as a virtual assistant doing appointment setting and I want to pursue more and learn more about different skills. I learned some new skills like
I am a proactive problem solver who approaches challenges with creativity, tech savy and solution-oriented mindset. I believe in continuous learning and stay up-to-date with the latest industry trends and technologies to ensure that my skills are current and relevant. and I thrive in environments where diverse perspectives are encouraged.
My expertise lies in customer relationship management, Lead generation, Sales and telemarketing, Customer service, administration, e-commerce and digital marketing, time management, etc. Always willing to learn and accept all challenges. I consistently meet and exceed project deadlines, analyze complex data to drive informed decision-making and build and maintain strong client relationships. If you're looking for a companion for all your daily tasks, that's me.
My expertise is:
- Lead Generation- Inbound / Outbound sales- Appointment Setting- Customer Support-
Tools :
- Salesforce- Close- Batch dialer- Primo- Microsoft ( Word,Excel,Powerpoint,Outlook )- Zillow / Redfin- Zik analytics- Auto Ds- Helium 10- Slack- Canva- Google ( Teams,Sheets
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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