Virtual Assistant | Data Entry Expert| Customer Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

January 31st, 2025 (11 days ago)

Member Since

November 13th, 2022

Profile Description

• Efficient | Detail-Oriented | Highly Organized • 

Hi! I’m Upgrade to see actual info, a Virtual Assistant with experience in Data Entry, Customer Service, and Administrative Support. I specialize in helping businesses streamline their processes, manage customer inquiries, and organize tasks efficiently. My goal is to provide high-quality and reliable support to help businesses run smoothly.

• Visit My Portfolio Here: Upgrade to see actual info

SERVICES I OFFER:

• Virtual Assistance – Email & calendar management, admin tasks, travel booking

• Data Entry & Research – Organizing data, lead generation, accurate record-keeping

• Customer Service – Email/chat/phone support, handling inquiries, basic troubleshooting

• Social Media Assistance – Managing pages, scheduling posts, FB Ads setup

• Appointment Scheduling – Organizing meetings, setting reminders

TECHNICAL SKILLS:
• Email Management & File Organization
• Taking Minutes of Meetings
• Travel & Calendar Management
•  Social Media Management & FB Ads• Data Entry & CRM Updating

CALL CENTER EXPERIENCE:
• Schedule Appointments and follow-ups
• Technical Assistance with Customer Service
•  Inbound/Outbound Calls for support and sales
• Processing Orders & Replacements

TOOLS I’M FAMILIAR WITH:
• Productivity Tools: Microsoft Office (Word, Excel, PPT), Google Workspace
• Social Media Platforms: Facebook, Instagram, YouTube, LinkedIn, TikTok
• Project Management: Trello, Slack, Asana
• Communication Software: Zoom, Skype, WhatsApp, MS Teams
• Email & File Management: Gmail, Outlook, Google Drive
• Scheduling Tools: Meta Business Suite, Buffer, Google Calendar
• Photo & Video Editing: Canva, CapCut


CORE COMPETENCIES:
• Time Management – I streamline activities for efficient workflows.
• Adaptability – I can respond to inquiries via email, phone, and social media. 
• Tech Savvy – I efficiently use online tools and can quickly learn new software.

SOFT SKILLS:
• Multitasking & Organization
• Strong Attention to Detail
• Creative Problem-Solving
• Dependable & Hardworking
• Persistent & Self-Motivated


Looking for a dedicated and results-driven VA? Let’s connect!