Customer/Technical Service Representative/ Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

November 23rd, 2024 (today)

Member Since

November 11th, 2022

Profile Description

- Appointment Setter for Loans and Mortgages (UK Clients)
     Set up appointments with clients in the UK seeking guidance on loans or mortgages, connecting them with the right support for their needs. Provided detailed email information on loan terms, options, and next steps, helping clients understand their choices and feel confident in their financial decisions.

-Property Management Assistant
    Created work orders for tenants requesting maintenance or other services, ensuring their needs were promptly met.Coordinated with vendors and contractors to handle property issues, acting as the go-to person to keep everything running smoothly.Acted as a liaison between tenants, vendors, and property owners, ensuring open communication and efficient problem-solving.

-Renewal Specialist
   Drafted and managed tenant contract renewals, tracking lease expiration dates and reaching out to tenants in advance to discuss renewal options. Proactively contacted tenants about their renewal terms, making sure they felt supported and informed in their leasing choices.

-Customer Service Representative
    .Fielded a variety of inquiries from tenants and potential renters about property details, lease terms, and other Upgrade to see actual infomunicated between tenants and property owners, keeping everyone informed and satisfied with their arrangements

- Appointment Setter (Solar Exclusives)
   .Engaged leads interested in solar energy, explaining financial and environmental benefits and gauging their readiness to switch to renewable options.Scheduled appointments for homeowners with our engineers, guiding them through federal tax credits, EV chargers, battery options, and our range of solar panels.

- Manager (Sunny Earth)
    .Lead the team in achieving performance goals, monitoring daily metrics, and ensuring quality customer interactions and appointments.Managed follow-ups on solar installations and coordinated with subcontractors to ensure everything proceeded on Upgrade to see actual infot a positive example by taking calls during my free time, demonstrating effective client engagement. Regularly reviewed team calls to ensure everyone adhered to appointment qualifications, providing guidance and support to improve performance.