Virtual Assistant/Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.50/hour ($616.00/month)

Associates degree

Last Active

November 24th, 2024 (today)

Member Since

November 9th, 2022

Profile Description

I have Experience not only in Customer Service, but also in Technical Support, Sales, Billing, and Admin Upgrade to see actual info more than 3 years of experience in Customer Service, I have developed skills and knowledge essential for being CSR, beit Voice or even Email Support: I have improved in my COMMUNICATION SKILLS over the years, being able to speak with confidence, being able to speak clearly, and enhancing my listening skill with utmost attentiveness as Upgrade to see actual infot only in speaking did I excel, but also in Writing. I also managed to enhance my Emotional Intelligence, I am able to sense or detect others emotion even by just speaking with then over the phone, I am Empathetic, Reponsible and Patient. I have the ability to speak positively and persuasively.
I was able to honed my problem-Solving skills, I am very analytical, I tend to think outside the box and utelize my research skills as long
as I can solve my customer's problem. I am creative and resourceful in many ways.
Over the course of time, being a CSR, I developed a thick skin, negativities, customers' wrathful and hurtful words rarely get into me. I can keep my cool even in difficult situations.
When it comes to technical side, I am a tech-savvy person, so when it comes to technology I can easily learn and adapt to it.
That being said, I'm still continously learning and always willing to learn and to be trained and to improve, for I believe as long as you live you are learning, regarless of the age.
When I'm in a company, I also see to it that I do my assignments, I do research, I try to learn not only their products or services, but also their company itself.
I am also a Goal-oriented person, and one thing I always aim is Success.