Emmanuel

A+ Admin Assistant|E-Commerce Support|Customer Service PRO

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $16.50/hour ($2,904.00/month)

Bachelors degree

Last Active

July 2nd, 2024 (5 days ago)

Member Since

November 7th, 2022

Profile Description

Tech-Savvy Executive Virtual Assistant
Bachelor's Degree - Information Technology
3 years of Customer Service Experience
Has a BIG heart for your Success

Let my expertise pave the way for project efficiency, effectiveness, and success.

Data Entry and File Organization
-Streamline your data with precision through meticulous data entry and efficient file organization.

General Administrative tasks
-Tackle day-to-day operations seamlessly with adept handling of general administrative tasks.

Customer Service(Calls, Chat and Email Handling)
-Enhance customer satisfaction through expert management of customer service across calls, chat, and email.Email Management
-Gain control over your inbox with expert email management for a more organized communication flow.

Schedule Management
-Optimize your time and commitments with skillful schedule management tailored to your needs.

Social Media Management
-Foster your online presence and engagement with strategic social media management.

Shopify Customer Service
-Elevate your Shopify store's customer experience through dedicated customer service solutions.

Manual Testing (Software, Website, Apps)
-Ensure the quality of your software, websites, and apps with rigorous manual testing expertise.

I am well-versed and knowledgeable in a variety of tools and software platforms.

Project Management Tools
-Notion
-Trello
-Teamwork
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Communication Tools
-Zoom
-Google Meet
-Slack
-Upgrade to see actual info
-Skype

CRM Platform
-Salesforce
-HelpScout
-Gorgias

E-Commerce Platform
-Shopify

Photo Editing
-Canva

Web Design
-Nicepage
-Jotform
-Beacons.ai

Collaboration Softwares
-Google Suite (Gmail, Google Drive, Google Chats, Google Docs, Google Sheets, etc.)?---Microsoft 365 (MS Teams, Word, Powerpoint, Outlook, OneNote, OneDrive, etc.)?-------Github
Other Softwares
-Mailchimp
-Openphone

Ready to bring my expertise to your team. Contact me today to explore potential collaborations.

If you're sold and think we're a good fit...
Drop a personalized message and let me know...
What time works best for you for a discovery call *wink*

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

Other Skills

Customer Support » Ecommerce

Experience: 1 - 2 years

Office and Administration » Calendar Management

Experience: 6 months - 1 year

Office and Administration » Data Entry

Experience: 6 months - 1 year

Office and Administration » Email Management

Experience: 6 months - 1 year

Software » Software QA Testing

Experience: 1 - 2 years

Manual Testing

Basic Information

Age
29
Gender
Male
Website
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Address
Makato, Aklan
Tests Taken
IQ
Score:  120
DISC
Dominance: 30
Influence: 39
Steadiness: 27
Compliance: 05
English
C2(Advanced/Mastery)
Uploaded ID
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