Customer Service Expert

Overview

Looking for part-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Associates degree

Last Active

November 24th, 2024 (today)

Member Since

November 2nd, 2022

Profile Description

I am an experienced call center agent for the past 8 years. I have been in different types of fields and skills like customer support, a technical representative with sales, and complaints handling for Telco accounts (Australian & US). Was able to do calls, chat, and admin tasks. I can say that I am a very keen-to-detail person and adapt quickly, willing to be trained and explore more knowledge.
Technical Support Representative for 4 years. (Australian Home and Internet Company)
Customer Service and Sales Support for 3 years. (Australian Mobility Account)
Technical Support Expert with Sales for 1 year. (US Mobility Account)
Answering incoming calls and providing support.
Provide outgoing calls for follow-up and commitments / promised resolution.
Skills:
Coaching and Support
Complaints Handlings
Efficiency and accuracy
Very keen on details
Fast learner
Team player and open to growth
Open-minded and positive
Can work with minimal supervision
Strength:
Accounts, Billing, and Dispute
Sales and Insurance Specialist
Tracking and Delivery duties
Technical Support (Mobile, Desktop, Modem, Printer, and other peripheral devices.
Ticket and Indecent report lodging.
LogMeIn and Remote View Assistance.
Data Entry and Administrative Works (Microsoft Offices, Word, Excel, and PowerPoint)