Virtual Assistant |Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

December 31st, 2024 (3 days ago)

Member Since

November 1st, 2022

Profile Description

• Excellent communication skills - have strong communication skills, including active listening, clear and concise verbal and written communication, and the ability to empathize with customers.
• Attention to detail - detail-oriented and accurate in work, including data entry and order processing.
• Problem-solving skills - able to identify and solve customer problems quickly and effectively, using critical thinking skills and sound judgment.
• Multitasking skills - handles multiple customer inquiries at the same time.
• Time management skills - able to manage time effectively, prioritize tasks, and respond to customer inquiries in a timely manner.
• Technical skills - comfortable using various software and tools, including customer service software, email, and social media.
• Product knowledge - have a deep understanding of the product or service that are supporting to provide accurate and helpful information to customers.
• Ability to work under pressure - able to remain professional and handle difficult situations calmly and effectively.
• Patience and empathy - able to remain calm and patient, and show empathy towards customers’ concerns.
• Teamwork - able to work collaboratively with other teaUpgrade to see actual infombers, share knowledge and support team goals.