Current Employment Status:
Hired Full Time on Jul 8, 2024
Maintaining a positive, empathetic, and professional
attitude toward customers at all times.
Responding promptly to customer
channels.
Acknowledging and resolving customer complaints
Keeping records of customer interactions, transactions,
comments, and complaints
Communicating and coordinating with colleagues as
necessary
Providing feedback on the efficiency of the customer
service process
Ensure customer satisfaction and provide professional
customer support
Maintaining positive feedback from the customers
Providing best resolutions regarding customers concern
Updating customer contact details e.g. telephone and/or
mobile number,
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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