Customer Service Professional

Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

March 8th, 2025 (2 days ago)

Member Since

October 31st, 2022

Profile Description

Dynamic and results-driven Customer Service and Sales Specialist with over 7 years of experience in FMCG, General Trading, and Automotive Manufacturing.
Proven ability to handle high-volume inquiries, resolve issues efficiently, and ensure customer satisfaction. Skilled in forecasting, sales quotations, and inventory management. Proficient in SAP, handling master data, and generating detailed reports. Strong communicator focused on enhancing customer satisfaction and streamlining processes. Experienced in physical inventory setup, system error checks, and variance investigations. Remarkable ability to welcome challenges, demonstrate ownership, and provide solutions. Committed to continuous improvement and process optimization.
SKILLS AND COMPETENCIES:
? Communication and Collaboration
? Customer Service / Customer Relationship Management
? Order Management
? Inventory Management
? Logistics Coordination
? Forecasting and Planning
? Sales and Quotation Management
? Receivables and Collections Management
? Compliance and Documentation
? Problem-Solving and Process Improvement
? Attention to Details
? Organizational Skills
? Analytical and Reporting Skills
? Technical Proficiency in SAP
? Microsoft Excel and office applications
? Microsoft Power Platform (Power BI, Powe Apps and Power Automate
? Google Workspace
? Basic Editing in Canva