Jim

Customer Support Manager | Live Chat Support Specialist

55 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for part-time work (4 hours/day)

at $14.50/hour ($1,276.00/month)

Bachelors degree

Last Active

November 26th, 2024 (today)

Member Since

October 24th, 2022

Profile Description

Hi, and thank you for visiting my profile! I'm Jim, a virtual assistant with 10+ years of remote experience. I’ve managed customer support for US and Dutch e-commerce platforms, handling inquiries, complaints, shipments, and refunds. I'm well-versed in tools like HelpScout for support and Optiply for inventory management, as well as handling supplier communications.With expertise in customer support via live chat, SMS, email, and social media, I’m dependable, adaptable, and results-driven. I excel in fast-paced environments and have strong English communication skills. Let’s work together to achieve your business goals!List of software, platform, and CRM expertise:HelpScoutMagentoShopifyOptiplyMultiSafepayMollie Monta PortalCeyenneJiraTapfiliate

Top Skills

Real Estate » Lead Generation

Experience: 5 - 10 years

Have worked as a live chat support specialist for more than 7 years, obtaining email addresses and phone numbers (leads).

Customer Support

Experience: 5 - 10 years

Currently managing customer support for websites in the US and the Netherlands and overseeing all customer communications.

Customer Support » Email Support

Experience: 2 - 5 years

Currently managing customer support for websites in the US and the Netherlands and overseeing all customer communications through HelpScout.

Other Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 1 - 2 years

Basic Information

Age
41
Gender
Male
Website
Sign Up with Pro Account to View
Address
Cabuyao, Laguna
Tests Taken
None
Government ID
Sign Up with Pro Account to View

“My virtual assistant literally changed my life.”

Cody Russell

SEE MORE REAL RESULTS

“I started getting some peace of mind and some traction!”

- Aaron Hall

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »

Podcast (The Marketing Secrets Show)
Podcast (The Marketing Secrets Show)

Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.

READ STORY
EMPLOYERS
workers
talented va's
other
contact us
connect with us