Irene

Customer Support Lead | Email Support | Legal Drafting

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

September 24th, 2024 (4 days ago)

Member Since

October 19th, 2022

Profile Description

I am Upgrade to see actual info Upgrade to see actual info J. Upgrade to see actual info, a Juris Doctor graduate from the University of San Jose-Recoletos, Cebu City, Philippines. I am currently working as Customer Support Lead for a U.S. Business Solutions company. I oversee the day-to-day operations of the customer support department in my capacity as a customer support lead. I think I would be a great fit for this position since I enjoy working in a team environment, learning new skills, and assisting others in resolving problems. I hope to contribute to your company with my excellent communication and time management skills.

I'm a versatile freelancer with skills in customer service, email management, data entry, and more. My experience in customer support means I can engage well with clients and address their needs effectively. I'm adept at handling emails, ensuring clear communication both ways. I excel in data entry and analysis, paying close attention to detail and deriving useful insights. My proficiency in CRM and account management shows my ability to maintain strong business relationships and keep records up-to-date. I'm skilled in calendar management, ensuring Upgrade to see actual inforything runs on time, and I have a curious mind for research. I also have experience in legal document preparation, showcasing my precision in handling legal matters. I'm familiar with spreadsheets and billing for financial tracking, and I can swiftly transcribe spoken content. Overall, I bring a blend of administrative, customer service, and analytical expertise to any task, making me a reliable and efficient virtual assistant for your needs.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Professional Services » Legal Services

Customer Support » Phone Support

Office and Administration » Email Management

Marketing » Copywriting

Professional Services » Management Services » Inventory Management

Human Resources » Payroll

Customer Support

Office and Administration » Transcription

Office and Administration » Data Entry

Accounting » Tax Preparation

Office and Administration » Personal Assistant

Basic Information

Age
30
Gender
Female
Website
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Address
Minglanilla, Cebu
Tests Taken
DISC
Dominance: 50
Influence: 10
Steadiness: 25
Compliance: 16
English
C1(Advanced)
Uploaded ID
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