Virtual Assistant / WordPress/Ecommerce Management / Hosting

Overview

Looking for full-time work (8 hours/day)

at $2.05/hour ($359.99/month)

Associates degree

Last Active

November 30th, 2024 (2 days ago)

Member Since

October 16th, 2022

Profile Description

TECHNICAL SUPPORT REPRESENTATIVE / WEBSITE MANAGEMENT / SUBJECT MATTER EXPERT

Experienced Technical Support Representative and a Subject Matter Expert with almost 11 years of experience resolving customer inquiries and providing technical solutions. Skilled in troubleshooting website issues and hosting management.

Work Experience

2022-Present 
Subject Matter Expert

Product expert, contact resolution and quality support centric personnel. Assistant lead, mentor, and micro-managing a high-performing team, and results-driven work environment. 

Upgrade to see actual info??Email & Chat Support Technical Representative

Non-voice technical support representative
Sales representative

2013-2018
Technical Support Representative (Voice)

Providing technical assistance, answers customer’s queries and issues on their websites, email and domains in real-time. Promotes and maintain brand consistency across all markets and channels. Sales Representative

SKILLS
Domains & DNS
WordPress & CMS (CLI Trained & Shell Access Trained)
Hosting Management (Domains, DNS, Email & Website) 
Website Development (Website Builder and Template based editor)
Ecommerce (Shopify, Ecwid, WooCommerce, DUDA)
Online Marketing / SEO / Email Marketing
SEO and Google services
Microsoft 365 and Google Workspace trained

Management
Lead assistant
Micro Team Management
Problem Solving
Effective Communication
Critical Thinking

Languages
Tagalog (Native)
English (C2 Level
German (Basic Level A1)

Above all mentioned, I am also willing to be trained on tools and other platforms that your business may need. 

Thank you and looking forward on your response.