I am currently a reports analyst for the 2 programs I am supporting in a BPO company. I provide updates on the site scorecard with per agent, supervisor and manager level view. I also help the program with their incentive scheme. I am directly reporting to the site director to assist her on the invoicing to the client. I also work as an operations supervisor previously handling at least 15 individual team. I am knowledgeable when it comes to Excel and other Microsoft office platform.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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