Operation Manager | Project Management | Team Manager

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

November 21st, 2024 (3 days ago)

Member Since

November 6th, 2015

Profile Description

Are you looking for someone who can organize your projects? Or are you looking for someone who can help you organize your team?
I am an experienced Team & Operation Manager with over 3 years of proven success in leading large teams and driving results. I have managed more than 60 employees in a fast-paced ticketing company, overseeing key projects and ensuring top performance. My approach focuses on strategic team structuring, performance management, and effective leadership.
I have extensive experience in generating significant revenue for a ticket brokerage business. By leveraging my skills in sales and customer relationship management, I consistently achieved monthly revenue of $70-80k, with peak months reaching $105k. I am dedicated to driving results and increasing profitability for my clients.
Key Achievements:
Led 60+ employees across multiple teams: I successfully created and structured 3 teams to handle various aspects of a project, assigning specific roles and responsibilities to each member. Each team was led by a Team Lead, with whom I collaborated closely to monitor KPIs and enhance team performance.
Improved processes through close team collaboration: I consistently provided clear instructions for improving systems and processes, focusing on achieving operational excellence. I worked hand-in-hand with Team Leads to ensure each teaUpgrade to see actual infot its performance goals while maintaining high motivation and engagement.
Effective communication and performance tracking: I held monthly meetings with all employees to review team performance, discuss progress, and share insights on project sales. Additionally, I conducted weekly meetings with Team Leads to brainstorm system improvements, track individual outputs, and ensure optimal team performance.
Drove business growth through strategic projects: I spearheaded a project that significantly increased the company’s profits, which resulted in expanding the team and leading the recruitment process. I played a pivotal role in hiring, onboarding, and ensuring that new hires were seamlessly integrated into the organization.