EmailPhoneChatCSR/LeadGeneration/DataEntry/ProductResearcher

Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

Associates degree

Last Active

December 1st, 2024 (2 days ago)

Member Since

October 8th, 2022

Profile Description

Hello there! Welcome to my profile!
I've been in the BPO industry for 8 years and have experience supporting customers with their inquiries and resolving their concerns. I handled phone, email, and chat support. I handled international accounts where we provided excellent customer service and made sure that we hit the metrics. I'm a fast learner and dedicated to my work.
In line with this, I have also experienced supporting a small team, which is an SME or Tier 2.
These are the things I have to offer you:
-Customer support (phone, email, and chat)
-Order management (answering inquiries, processing orders, refunding, checking the status, and more).
-Automated Ticketing System
-Online research
-Data Entry
-Administration task
-Has knowledge with CRM tools
-Lead Generation/Lead Building
 
Upgrade to see actual info God bless your business and Have a great day ahead!