Alvir

Legal Virtual Assistant 

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Overview

Looking for full-time work (8 hours/day)

at $12.32/hour ($2,168.32/month)

Bachelors degree

Last Active

December 1st, 2024 (today)

Member Since

October 29th, 2015

Profile Description

I’m currently transitioning from a Service Desk Agent to a Freelancing Consultant. With over 8 years of hands-on experience in customer service and technical support, I’ve developed strong skills in complex troubleshooting, iUpgrade to see actual info management through CRM systems like Salesforce, and delivering timely resolutions to clients. My ability to stay organized, prioritize tasks, and communicate effectively has been key in resolving issues efficiently.
CERTIFICATES - Six Sigma Redbelt - Quickbooks ProAdvisor- Microsoft Excel: Business Intelligence with   Power Query & DAX
Expertise-Administrative support-Clerical support-Communication management-Handling escalations-Troubleshooting-Document preparation-Case management-Phone support -Chat and email Support -Microsoft 365-Calendar Management-Technical support-File management -Data Management  

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: Less than 6 months

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: Less than 6 months

Basic Information

Age
36
Gender
Male
Website
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Address
Antipolo, rizal
Tests Taken
IQ
Score:  113
DISC
Dominance: 33
Influence: 29
Steadiness: 27
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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