I have more than 10 years of experience in Customer Service. Worked as call center agent assisting customers on their query and finding the best resolution and eventually handled a team before d
I'm an expert for
Experience: 5 - 10 years
Handled inbound customer queries hamdling billing concerns from Telco to bank. Experience in technical assistance also helped me develope critcal thinking in resolving complicated issues. Lastly, I did uptarining, team handling and qualty assurance check making sure KPI's are met.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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