Customer Service Pro | Administrative Assistant |Top-Tier VA

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Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

January 31st, 2025 (10 days ago)

Member Since

September 21st, 2022

Profile Description

Here's why I'm the Customer Service PRO you need:
~8+ years in BPO and thousands of hours of experience with major US Brands such as eBay, Comcast, Sprint, and T-Mobile
~ Your all-around customer service, subject-matter expert, quality assurance, and team leader.
~Your creative, passionate, detail, and result-oriented VA that can handle your admin tasks
Here's how I can help:
~Problem Solving
In my role as your escalation manager, I excel in pinpointing the core issue, devising creative solutions to complex problems promptly, and resolving issues in a manner that benefits both your business and the customer.
~Premium Email and Chat Support
I will boost customer satisfaction by providing prompt, personalized, and high-quality responses to email and live chat queries. Your customers will feel valued and heard with our timely communication.
~ Customer Service Team Leader
I'll help with SOPs, onboarding, scheduling, QA, and coaching to empower agents to excel in customer service and meet KPIs. I'll also streamline your operations for efficiency.

-If you're sold and think we're a good fit
-Drop a personalized message and let me know
-Get in touch with me today and collaborate.