I have been a customer support representative for one of the largest BPO companies in the Philippines. I was a customer service representative and was able to cover chat,
During my time there, I was able to meet all of the quality scores for daily, weekly, and monthly reports and was sometimes awarded as a top agent. Working in customer service, I learned to hone my multi-tasking and multi-time management skills, value patience, and, above all, be a team player. I'm a person who thrives in a fast-paced environment, so right now I'm looking for bigger challenges and an opportunity to apply my customer service and problem-solving skills.
Experience: 5 - 10 years
I have 5 years experience as a Customer Service Representative and was able to handle chat, email, voice. I have also experience outbound call, technical support and AI Trainer.
Experience: 1 - 2 years
I have 1 year of experience in chat support. We resolve customer concerns relating to a product or service and respond directly to customers' questions via email to send information based on clients' needs, complaints, or issues.
Experience: 1 - 2 years
I have 1 year of experience in chat support. We provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving.
Experience: 1 - 2 years
I have more than 1 year of experience as an appointment setter in a healthcare account. We help our customers schedule an appointment for a CT scan, ultrasound, X-ray, mammogram, bone density scan, and MRI.
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