Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Bachelors degree
Last Active
November 22nd, 2024 (3 days ago)
Member Since
September 18th, 2022
Profile Description
I have over 3 years of experience as a Virtual Assistant, supporting professionals in both B2B and B2C settings. My expertise includes appointment setting, provider relations, and managing insurance contracts, applications, and data entry. I’m skilled at managing schedules, organizing tasks, and handling communications, with a strong focus on client satisfaction.
I’m highly proficient with various software tools, and I bring solid experience in expenditure and account management. Known for my attention to detail, excellent memory, and strong communication skills, I quickly adapt to new programs. My dedication to quality work and timely task completion ensures I effectively support team goals.
Top Skills
Customer Support
Experience: 2 - 5 years
I handle incoming phone calls, emails, and inquiries from providers seeking information about dental insurance plans, including coverage details, policy limits, and eligibility criteria. I maintain accurate records of all customer interactions, transactions, comments, and complaints, ensuring compliance with federal and state regulations, including privacy laws like HIPAA.
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Receiving US dental providers contracts and applications, requesting credentialing applications, doing follow ups, sending correspondence via email such as welcome letter, termination letter, nom-compliant letters and receiving request to update informations (ex. TIN , Address, Name, etc. Changes)
Customer Support » Chat Support
Experience: 2 - 5 years
Answering questions to clients about their training appointments, payments , invoice and training certificates
Customer Support » Phone Support
Experience: 1 - 2 years
Receiving calls from healthcare providers verifying benefits, eligibility and claims using ADA codes and Dental ADA codes.
Office and Administration » Data Entry
Experience: 2 - 5 years
*Data Entry (Creating Provider profile and Facility profile with all of their information including the network participation and fee schedule info.) *Managing provider charts.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 32%
- Influence: 30%
- Steadiness: 28%
- Compliance: 10%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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