Data Entry/Client Service Delivery/Lead Generation

Overview

Looking for part-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Bachelors degree

Last Active

September 15th, 2024 (yesterday)

Member Since

October 20th, 2015

Profile Description

My professional journey spans across various roles in customer service, team leadership, sales development, lead generation, and education, reflecting a robust career marked by adaptability and excellence. Starting with Sutherland Global Services as a Customer Service Representative for AT&T, I mastered the intricacies of handling inbound calls, processing service orders, and enhancing customer satisfaction through innovative sales strategies and technical support. Transitioning to team leadership, my role as a Team Lead at Prosourcing PH involved designing process-driven workflows and training agents to maintain high standards in sales and telemarketing. As a Project Manager at BDA Partnership, I further refined my skills in workflow creation and client management, ensuring effective project execution and team performance. My expertise in sales development was exemplified in my position as an Enterprise Sales Lead at HAGER MEDIA, where I managed end-to-end sales cycles, built strategic contact lists, and engaged directly with clients to enhance their online presence. In lead generation, my role as a Lead Generation Specialist at Spoke ARC PH BPO involved comprehensive data analysis and management using Salesforce, alongside researching software companies to identify potential leads. My career also includes a significant contribution to education as an ESL Teacher with Engoo Global, where I’ve guided non-English-speaking students in mastering English, providing tailored feedback, and ensuring a high-quality learning experience. This extensive background underscores my capability to excel in diverse environments, demonstrating my commitment to achieving results, leading teams, and delivering exceptional service across various domains.