VoIP Engineer | Social Media Advisor | Data Entry

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 2nd, 2025 (yesterday)

Member Since

October 19th, 2015

Profile Description

I'm bringing you all the experience from my previous Business Process Outsourcing companies. I have had different learning experiences and skills as a Technical and Customer Service Specialist for 14 years that I was able to grasp. I can interact with people through phone calls, chats, and e-mails. Let me help your company grow by using my skills.
I am currently a VoIP Engineer handling hosted PBX and setting up Grandstream and 3CX Phone Systems. With solid and vast experience in VOIP systems as a Tech Support with RingCentral. Helping users from initial setup to maintaining their account and troubleshooting issues. RingCentral Support Tech for almost 7 years and a user for 9 years.
Here are the most common setups that I can do for your phone system:- Auto receptionist- Call Forwarding- Voicemail Settings- Greeting- Call Queue setup- IVR settings- Phone/Fax settings- Number Porting- IP Phone Setup- and many more
My first job was working with networking products. Was part of Linksys and D-Link Technical Support. Acquired knowledge in Networking, TCP/IP, and configuring networking devices such as routers, Wi-Fi, wired and wireless adapters, switches, etc.
Social Media Specialist to handle social media channels through:- Facebook- Twitter- Community Pages/Forums
Worked and able to use software such as:- Salesforce CRM- RingCentral App- inContact- Microsoft Office- 3CX- Skype
Junior Processor for Mortgage company:- review submitted documents by prospective borrowers- doing data entry/mining- using Microsoft 360 apps and Google Suite
Having a strong work ethic is the best trait I always hold to be at par with my job. I always make sure that I am effective and efficient when on board. Let me apply my skills to your business and provide you with excellent customer satisfaction. Let's work together!